Terms of Service

Last updated: June 1, 2026

These Terms of Service (“Terms”) govern your access to and use of the websites, products, software, research tools, dashboards, applications, content, and related services provided by Acid Test Inc., a Delaware corporation (“Acid Test,” “we,” “us,” or “our”). These are referred to together as the “Services.”

By accessing or using the Services, creating an account, starting a trial, clicking to accept these Terms, or using any part of Acid Test, you agree to these Terms.

If you are using the Services on behalf of a company, organization, or other entity, you represent that you have authority to bind that entity to these Terms. In that case, “you” and “your” refer to that entity.

If you do not agree to these Terms, do not use the Services.

1. The Services

Acid Test provides software and research tools that may help users test messages, creative assets, audience reactions, market research concepts, synthetic respondent outputs, forecast assumptions, and related marketing or product decisions.

The Services may include:

  • Website and landing page content
  • Account-based software
  • Research workspaces
  • Synthetic panel features
  • Creative testing tools
  • AI-assisted analysis
  • File uploads and asset processing
  • Dashboards, reports, scores, summaries, and recommendations
  • Forecasting, benchmarking, or simulation features
  • Other features we make available from time to time

We may add, change, suspend, or remove features at any time.

2. Important Research and AI Limitations

Acid Test is a decision-support tool. It does not guarantee business outcomes, campaign performance, revenue, conversion rates, customer behavior, market share, brand lift, or advertising effectiveness.

Outputs from the Services may be generated or assisted by artificial intelligence systems. AI-generated outputs can be incomplete, inaccurate, biased, inconsistent, outdated, or unsuitable for your particular use case.

You are responsible for reviewing, validating, and deciding whether to use any output from the Services. You should not rely on the Services as your sole basis for making material business, financial, legal, compliance, medical, employment, or safety decisions.

The Services are not a substitute for professional advice, human judgment, customer research, legal review, financial analysis, scientific testing, or qualified expert review.

3. Eligibility

You must be at least 18 years old and legally able to enter into a binding agreement to use the Services.

You may not use the Services if you are prohibited from doing so under applicable law or if we have previously suspended or terminated your access.

4. Accounts

You may need to create an account to use some parts of the Services.

You agree to provide accurate account information and keep it current. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

You must notify us promptly if you believe your account has been compromised.

We may suspend or terminate your account if we believe your account has been used in violation of these Terms, applicable law, or the rights of others.

5. Organizations and Workspaces

The Services may allow users to create or join organizations, teams, projects, or workspaces.

If you use the Services through an organization, the organization may control access to the workspace and may be able to view, manage, export, or delete content associated with that workspace.

If your organization has a separate written agreement with Acid Test, that agreement may control over these Terms to the extent of any conflict.

6. Customer Content

“Customer Content” means any content, information, data, files, prompts, instructions, research inputs, creative assets, brand materials, datasets, images, videos, PDFs, documents, landing page screenshots, messages, project data, or other materials submitted to or generated through the Services by you or on your behalf.

You retain ownership of your Customer Content. These Terms do not transfer ownership of your Customer Content to Acid Test.

You grant Acid Test a worldwide, non-exclusive, royalty-free license to host, copy, process, transmit, display, modify, create derivative works from, and otherwise use Customer Content as reasonably necessary to:

  • Provide the Services
  • Process uploads
  • Generate requested outputs
  • Operate product features
  • Maintain security
  • Troubleshoot issues
  • Improve reliability and product quality
  • Enforce these Terms
  • Comply with law

You represent and warrant that you have all rights, licenses, consents, and permissions necessary to submit Customer Content to the Services and to grant the rights described in these Terms.

7. Generated Outputs

The Services may generate outputs, including analyses, summaries, scores, simulations, forecasts, recommendations, synthetic responses, creative feedback, audience interpretations, reports, charts, copy suggestions, and other materials (“Outputs”).

Subject to your compliance with these Terms, you may use Outputs for your internal business purposes and for other lawful purposes related to your use of the Services.

You are responsible for evaluating Outputs before relying on them, publishing them, sending them to clients, using them in business decisions, or incorporating them into campaigns, products, reports, or presentations.

We do not represent or warrant that Outputs are accurate, complete, unique, non-infringing, reliable, legally compliant, or appropriate for any particular purpose.

Because AI systems may produce similar or identical outputs for different users, you acknowledge that Outputs may not be unique to you.

8. AI Providers and Third-Party Models

The Services may use third-party artificial intelligence models, model providers, infrastructure providers, and related tools to process Customer Content and generate Outputs.

These providers may process prompts, uploaded files, metadata, Customer Content, and Outputs as needed to provide the Services.

We do not use Customer Content to train third-party foundation models unless you ask us to do so or give us permission.

We may review Outputs, logs, and related usage data to improve reliability, quality, safety, and product performance.

9. Product Improvement

We may use aggregated, de-identified, or usage-derived information to improve the Services, including product features, user experience, scoring methods, prompts, benchmarks, evaluation systems, reliability, safety, and performance.

We may also use feedback, suggestions, comments, or ideas you provide about the Services without restriction or compensation to you.

10. Acceptable Use

You agree not to use the Services to:

  • Violate any applicable law, regulation, or third-party right
  • Submit content that you do not have the right to submit
  • Infringe intellectual property, privacy, publicity, contractual, or other rights
  • Upload malware, viruses, or harmful code
  • Interfere with or disrupt the Services
  • Attempt to gain unauthorized access to the Services or related systems
  • Circumvent rate limits, usage limits, access controls, or security measures
  • Scrape, crawl, harvest, or extract data from the Services except as expressly allowed
  • Reverse engineer, decompile, or attempt to derive source code from the Services
  • Use the Services to build or train a competing product or service
  • Misrepresent Outputs as human research, measured survey results, verified scientific findings, or actual customer behavior unless that is accurate
  • Use the Services for unlawful surveillance, discrimination, harassment, abuse, or deceptive practices
  • Submit content that is defamatory, obscene, abusive, hateful, threatening, or otherwise harmful
  • Use the Services in a way that creates excessive load, security risk, or operational harm

We may investigate suspected violations and may suspend or terminate access to the Services at any time.

11. Sensitive Information

The Services are not designed for processing sensitive personal information unless expressly agreed in writing.

You should not submit sensitive personal information, including government identification numbers, financial account numbers, precise geolocation, health information, biometric data, children’s data, or other highly sensitive information, unless you have authority to do so and the submission is permitted under your agreement with us.

You are responsible for reviewing Customer Content before submitting it to the Services.

12. Website and Landing Page Content

The content on our website and landing pages is provided for general informational and marketing purposes.

We may describe current, planned, experimental, or future features. Descriptions of future features are not commitments to deliver them.

Any examples, screenshots, demos, benchmarks, claims, case studies, or performance statements are provided for illustrative purposes unless expressly stated otherwise.

13. Beta and Experimental Features

Some Services may be labeled or treated as beta, preview, early access, experimental, trial, or pre-release features.

Beta features may be incomplete, unstable, unavailable, inaccurate, or changed without notice. We may discontinue beta features at any time.

You use beta features at your own risk.

14. Fees, Trials, and Payment

Some Services may require payment. Fees, billing terms, trial terms, usage limits, and subscription details will be disclosed at checkout, in an order form, or in the applicable product interface.

If you purchase a paid plan, you authorize us and our payment processors to charge applicable fees, taxes, and other amounts using your selected payment method.

Unless otherwise stated, subscriptions renew automatically until canceled. You are responsible for canceling before renewal if you do not want to continue a paid subscription.

We may change pricing or plan terms at any time, but changes will not apply retroactively to fees already paid unless required by law or agreed in writing.

Payments are non-refundable except as required by law or expressly stated in a separate written agreement.

If payment fails or your account is past due, we may suspend or terminate access to paid features.

15. Taxes

Fees are exclusive of taxes unless stated otherwise. You are responsible for any applicable taxes, duties, levies, or similar governmental assessments, other than taxes based on our income.

16. Third-Party Services

The Services may integrate with or rely on third-party services, including hosting providers, analytics providers, payment processors, model providers, authentication providers, databases, email tools, cloud infrastructure, and other software vendors.

Third-party services are governed by their own terms and privacy policies. We are not responsible for third-party services, and we do not control their content, policies, performance, availability, or security.

Your use of third-party services may require separate accounts, permissions, or agreements.

17. Intellectual Property

The Services, including software, interfaces, designs, workflows, models, systems, databases, documentation, templates, prompts, methods, know-how, trademarks, logos, and other materials, are owned by Acid Test or its licensors.

Except for the limited rights expressly granted in these Terms, we reserve all rights in and to the Services.

You may not copy, modify, distribute, sell, lease, sublicense, or create derivative works based on the Services except as permitted by these Terms or agreed in writing.

18. Feedback

If you provide feedback, suggestions, ideas, bug reports, comments, or recommendations about the Services, you grant us the right to use them without restriction or compensation.

We may use feedback to improve, modify, market, and develop the Services.

19. Confidentiality

You may receive non-public information about Acid Test, including product plans, pricing, roadmap information, technical details, business information, or beta features.

You agree not to disclose confidential information unless authorized by us in writing or required by law.

This section does not limit any separate confidentiality agreement between you and Acid Test.

20. Privacy

Our Privacy Policy explains how we collect, use, disclose, and protect information. By using the Services, you acknowledge our Privacy Policy.

If these Terms and the Privacy Policy conflict, these Terms govern your use of the Services, and the Privacy Policy governs our handling of personal information.

21. Security

We use reasonable measures designed to protect the Services, but no system is completely secure.

You are responsible for using reasonable security practices, including protecting your account credentials, limiting access to your workspace, and ensuring that Customer Content is appropriate for submission to the Services.

You must notify us promptly at contact@getacidtest.com if you discover a security vulnerability or believe your account has been compromised.

You may not publicly disclose security vulnerabilities without giving us a reasonable opportunity to investigate and address them.

22. Service Availability

We aim to make the Services reliable, but we do not guarantee that the Services will be uninterrupted, error-free, secure, or available at all times.

The Services may be unavailable due to maintenance, outages, third-party failures, security events, infrastructure issues, product changes, or circumstances beyond our control.

23. Suspension and Termination

You may stop using the Services at any time.

We may suspend or terminate your access to the Services if:

  • You violate these Terms
  • You create legal, security, operational, or reputational risk
  • Your payment is overdue
  • We are required to do so by law
  • We discontinue the Services or a material part of them
  • Your use may harm Acid Test, other users, third parties, or the Services

Upon termination, your right to use the Services will end. Certain sections of these Terms will survive termination, including provisions relating to Customer Content, intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, dispute resolution, and payment obligations.

24. Deletion and Export

The Services may allow you to export or delete certain Customer Content. Some information may remain in backups, logs, billing records, security records, or legal records for a limited period or as otherwise required or permitted by law.

We may delete inactive accounts or Customer Content according to our policies, product limits, or applicable agreements.

25. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ACID TEST DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, SECURITY, AND ERROR-FREE OPERATION.

WE DO NOT WARRANT THAT THE SERVICES OR OUTPUTS WILL BE ACCURATE, COMPLETE, AVAILABLE, UNINTERRUPTED, SECURE, ERROR-FREE, OR SUITABLE FOR YOUR PURPOSES.

WE DO NOT WARRANT THAT THE SERVICES WILL PRODUCE ANY PARTICULAR BUSINESS, MARKETING, RESEARCH, FINANCIAL, PRODUCT, OR COMMERCIAL RESULT.

26. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ACID TEST AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUPPLIERS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR COSTS OF SUBSTITUTE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ACID TEST’S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

  • THE AMOUNT YOU PAID TO ACID TEST FOR THE SERVICES IN THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM
  • $100

Some jurisdictions do not allow certain limitations of liability, so some of the limitations above may not apply to you.

27. Indemnification

You agree to defend, indemnify, and hold harmless Acid Test and its officers, directors, employees, agents, affiliates, suppliers, and licensors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising from or relating to:

  • Your use of the Services
  • Your Customer Content
  • Your violation of these Terms
  • Your violation of applicable law
  • Your violation of third-party rights
  • Your use of Outputs
  • Your products, services, campaigns, decisions, or materials that rely on the Services or Outputs

We may assume exclusive defense and control of any matter subject to indemnification. You agree to cooperate with our defense of such claims.

28. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles, except to the extent preempted by the Federal Arbitration Act.

29. Dispute Resolution and Arbitration

Before filing a claim, you agree to contact us at contact@getacidtest.com and attempt to resolve the dispute informally. We will try to resolve the dispute by contacting you through the email address associated with your account or otherwise provided by you.

If a dispute cannot be resolved informally, you and Acid Test agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding arbitration, rather than in court, except that either party may bring an individual claim in small claims court if the claim qualifies.

The arbitration will be conducted by the American Arbitration Association (“AAA”) under its applicable rules. The arbitration will take place in Delaware, unless the parties agree otherwise or the arbitrator determines that a remote or written proceeding is appropriate.

The arbitrator will have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, including any claim that all or part of this arbitration agreement is void or voidable.

You and Acid Test agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, private attorney general, or representative proceeding.

The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to resolve that party’s individual claim.

If any part of this class, collective, consolidated, private attorney general, or representative action waiver is found unenforceable with respect to a particular claim or request for relief, that claim or request for relief must be brought in court and not in arbitration, and the remaining claims must be arbitrated.

Nothing in this section prevents either party from seeking temporary or preliminary injunctive relief in court to protect confidential information, intellectual property, security, or unauthorized access to the Services.

30. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify you, such as by posting the updated Terms on our website or providing notice through the Services.

The updated Terms will be effective when posted unless a later date is stated.

Your continued use of the Services after updated Terms become effective means you accept the updated Terms.

31. Changes to the Services

We may modify, suspend, discontinue, or restrict access to all or part of the Services at any time.

We are not liable for any modification, suspension, or discontinuation of the Services.

32. Export and Sanctions Compliance

You may not use, export, re-export, or transfer the Services except as authorized by applicable law.

You represent that you are not located in, organized under the laws of, or ordinarily resident in any country or territory subject to comprehensive U.S. sanctions, and that you are not listed on any U.S. government restricted party list.

33. Assignment

You may not assign or transfer these Terms without our prior written consent.

We may assign or transfer these Terms in connection with a merger, acquisition, financing, reorganization, sale of assets, or by operation of law.

34. Entire Agreement

These Terms, together with any applicable order form, product-specific terms, and policies referenced in these Terms, constitute the entire agreement between you and Acid Test regarding the Services.

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

Our failure to enforce any provision is not a waiver of our right to do so later.

35. Contact

For questions about these Terms, contact:

Acid Test Inc. Email: contact@getacidtest.com

For privacy questions, contact:

privacy@getacidtest.com